Growth Strategies
Definition: Understand principles of human behavior; observe and analyze behavior to understand and influence decision making. Example: Use nudge-type interventions for better outcomes.
Relates to: Tell Stories. Create Experiences
Definition: Use inference to look within and beyond the numbers to detect underlying patterns and trends. Example: Estimate future population health needs based on demographic and other data trends.
Relates to: Generate Data-Driven Insight
Definition: Explore and analyze underlying human values, beliefs, and motivations to gain insights into a problem and develop solutions. Example: Observe the flow of patients and family members at registration to identify a sequence of events and pain points.
Relates to: Tell Stories. Create…
Definition: Analyze and plan care delivery to meet community health needs; consider socioeconomic determinants; understand how people live, work, and play. Example: Identify potential care sites through analysis of traffic patterns, demographic data, and proximity to other amenities.
Relates to:…
Definition: Generate new and unique ideas; make connections among unrelated concepts; generate new thinking.
Relates to: Tell Stories. Create Experiences
DEVELOPMENT SUGGESTIONS
Definition: Improve the understanding and retention of information through visual means. Example: Use infographics and images to communicate quantitative data instead of charts and tables.
Relates to: Generate Data-Driven Insight
Definition: Capture peoples’ imagination and interest by creating a narrative that appeals to the heart (inspiring vision), mind (credible evidence), and how-to (personal evidence). Example: Capture the essence of learning from data in revisualizing a product or service.
Relates to: Generate Data-…
Definition: Use informal communication with influential stakeholders to gauge their level of acceptance and support of new ideas. Example: Discuss strategic initiatives with key leaders well ahead of formal meetings and decisions.
Relates to: Integrate and Co-Create
Definition: Lead through gentle and persistent redirection toward the objective. Example: Allow the project team adequate exploration time; discuss alternatives before selecting the way forward.
Relates to: Be Nimble to Exceed the Rate of Change
Definition: Use several representations, recognizing the strengths and weaknesses of each, to better inform decision making. Example: Use multiple forecasting methods to inform demand planning.
Relates to: Integrate and Co-Create